My payment failed
What happens and how to fix it.
Updated December 15, 2024
If a payment fails, Stripe retries automatically over 7 days. During that window:
- Your plan stays active
- You'll get an email with a link to update your payment method
- The app shows a soft warning in Settings → Billing
If the retry window ends without success, your plan drops to Free. Update your card and upgrade again — your data is waiting.
Contact hello@mealeaseai.com if you get stuck.